Remote Care Navigator — Multilingual Care Coordination

Western Healthcare Alliance; United States; Remote; USD 34,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental plan

Vision plan

401k with 5% match

FSA

Paid holidays

PTO

Life insurance

EAP

Pet insurance

Group discounts

Job summary

Western Healthcare Alliance seeks a Care Navigator to support the care coordination program. Working within an interdisciplinary team, you will organize outreach and reporting of health and social information, ensuring culturally sensitive communication with enrolled members.

Responsibilities include coordinating referrals to medical, behavioral health, and social resources, disease management support, and promoting preventive care to improve patient outcomes across payer programs.

Qualifications

• Two (2) years of progressive related experience working with diverse populations. Healthcare setting experience preferred.
• Bachelor's degree in related field and/or related certification (MA, CNA, LPN) preferred. Or the combination of education and experience that would enable performance of the full scope of the position.
• Knowledge of health education, motivational strategies, and an empathetic manner working with the underserved.

Responsibilities

• Work collaboratively to support individualized care plans addressing physical, behavioral, and social needs.
• Coordinate referrals to medical, behavioral health, social, environmental, and community-based resources to reduce barriers to care.
• Conduct assessments and ongoing reassessments to identify changing health and social needs.
• Promote wellness and provide education regarding preventative care measures.
• Act as a liaison between referral sources, facilities, and outside entities to prevent and/or resolve a continuum of care issues.

Skills

Care coordination

Communication

Bilingual ability

Education

Bachelor’s degree preferred

MA/CNA/LPN preferred

Tools

MS Teams

Excel

Word

Job description

Western Healthcare Alliance seeks a Care Navigator to support the care coordination program. Working within an interdisciplinary team, you will organize outreach and reporting of health and social information, ensuring culturally sensitive communication with enrolled members.

Responsibilities include coordinating referrals to medical, behavioral health, and social resources, disease management support, and promoting preventive care to improve patient outcomes across payer programs.