Remote Care Manager Nurse - Telephonic Medication Expert

CenterWell; Phoenix (AZ); Remote; USD 71,000 - 98,000; Full time

Job summary

Humana, Inc. is seeking a dedicated Registered Nurse with a BSN to join CenterWell Specialty Pharmacy as Care Manager, Telephonic Nurse 2.

This remote, call-center role focuses on medication therapy management and patient education for adults with complex conditions. You will conduct telephonic assessments, develop individualized care plans, monitor progress, and educate patients on medication administration and adherence.

Qualifications

• Experience with care management and patient education for adult care.
• Auto dialer experience is preferred.
• Bilingual English/Spanish is a plus.

Responsibilities

• Deliver telephonic, patient-centered care in a call-center environment.
• Provide medication education and adherence support.
• Develop and implement individualized care plans.
• Monitor patient progress through ongoing assessments and follow-ups.
• Collaborate within established protocols using telecommunication systems.

Skills

Care management

Patient education

Auto dialer

Education

BSN

Job description

Humana, Inc. is seeking a dedicated Registered Nurse with a BSN to join CenterWell Specialty Pharmacy as Care Manager, Telephonic Nurse 2.

This remote, call-center role focuses on medication therapy management and patient education for adults with complex conditions. You will conduct telephonic assessments, develop individualized care plans, monitor progress, and educate patients on medication administration and adherence.