Remote Telephonic Care Manager RN (BSN) – Complex Care

Humana, Inc.; Austin (TX); A distancia; USD 71.000 - 98.000; Jornada completa

Descripción de la vacante

Humana, Inc. and CenterWell Pharmacy are seeking a Registered Nurse with a BSN to join as Care Manager, Telephonic Nurse 2. This full-time, call-center role focuses on medication therapy management and patient education for complex conditions, delivered primarily by phone.

The ideal candidate will conduct telephonic assessments, develop individualized care plans, and work within established protocols to ensure high-quality, compassionate care. Occasional travel to Humana offices may be required.

Formación

• BSN required and current state nursing licensure.
• Experience in care management and patient education for adults.
• Auto dialer experience is a plus.

Responsabilidades

• Deliver telephonic, patient-centered care in a call-center environment.
• Provide medication education, administration techniques, and adherence support.
• Develop and implement individualized care plans based on clinical needs.
• Monitor patient progress with ongoing assessments and follow-ups.
• Collaborate within protocols using telecommunication systems to ensure high-quality care.

Conocimientos

Care management

Patient education

Auto dialer experience

Bilingual English/Spanish

Telephonic nursing

Educación

Bachelor of Science in Nursing (BSN)

Descripción del empleo

Humana, Inc. and CenterWell Pharmacy are seeking a Registered Nurse with a BSN to join as Care Manager, Telephonic Nurse 2. This full-time, call-center role focuses on medication therapy management and patient education for complex conditions, delivered primarily by phone.

The ideal candidate will conduct telephonic assessments, develop individualized care plans, and work within established protocols to ensure high-quality, compassionate care. Occasional travel to Humana offices may be required.