Remote Care Manager Nurse - Telephonic Patient Advocate

Conviva Care Solutions; United States; Remote; USD 71,000 - 98,000; Full time

Benefits offered by this job

Bonus incentive plan

Remote work option

Job summary

CenterWell Pharmacy is seeking a dedicated Registered Nurse (BSN) to join as Care Manager, Telephonic Nurse 2 in a fast-paced call-center setting. You will conduct telephonic assessments with emphasis on medication therapy management and patient education.

The ideal candidate has RN licensure, BSN, strong clinical expertise, and ability to work independently in a phone-based role with scheduling that includes evenings and weekends on rotation.

Qualifications

• Experience in care management and patient education for adults.
• Ability to use auto-dialer systems for outreach and scheduling.
• Bilingual English/Spanish communication skills preferred.

Responsibilities

• Deliver telephonic, patient-centered care in a structured call-center environment.
• Provide medication education, administration techniques, side effect management and adherence support.
• Develop and implement individualized care plans based on clinical needs.
• Monitor patient progress through ongoing assessments and follow-ups.
• Collaborate within established protocols using telecommunication systems to ensure quality care.

Skills

Care management

Patient education

Auto dialer experience

Bilingual English/Spanish

Education

BSN

RN license

Job description

CenterWell Pharmacy is seeking a dedicated Registered Nurse (BSN) to join as Care Manager, Telephonic Nurse 2 in a fast-paced call-center setting. You will conduct telephonic assessments with emphasis on medication therapy management and patient education.

The ideal candidate has RN licensure, BSN, strong clinical expertise, and ability to work independently in a phone-based role with scheduling that includes evenings and weekends on rotation.