Remote Telephonic RN Care Manager

CenterWell; Columbus (OH); Remote; USD 71,000 - 98,000; Full time

Job summary

Humana, Inc. is seeking a dedicated Registered Nurse with a BSN to join CenterWell Specialty Pharmacy as a Care Manager, Telephonic Nurse 2. This remote role focuses on patients with complex conditions, delivering telephonic care, education, and medication management to improve outcomes.

You will work in a structured call-center environment, coordinating care plans, assessing needs, and supporting adherence while maintaining compassionate, patient-centered service.

Qualifications

• Experience with care management and patient education for adults.
• Proficiency with auto dialer systems is a plus.
• Bilingual English/Spanish is preferred.

Responsibilities

• Conduct comprehensive telephonic assessments and evaluations of members.
• Provide medication education, administration techniques, side effects, and adherence support.
• Develop and implement individualized care plans based on clinical needs.
• Monitor patient progress through ongoing assessments and follow-ups.
• Collaborate within established protocols using telecommunication systems to ensure high-quality care.

Skills

Care management

Patient education

Auto dialer

Bilingual English/Spanish

Education

BSN

RN License

Job description

Humana, Inc. is seeking a dedicated Registered Nurse with a BSN to join CenterWell Specialty Pharmacy as a Care Manager, Telephonic Nurse 2. This remote role focuses on patients with complex conditions, delivering telephonic care, education, and medication management to improve outcomes.

You will work in a structured call-center environment, coordinating care plans, assessing needs, and supporting adherence while maintaining compassionate, patient-centered service.