RN Telephonic Care Manager — MTM & Patient Education

CenterWell Pharmacy; Florida; Remote; USD 71,000 - 98,000; Full time

Benefits offered by this job

Bonus incentive plan

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off

Job summary

CenterWell Pharmacy, a Humana company, seeks a Registered Nurse (BSN) for a Telephonic Care Manager role. You will perform telephonic assessments, educate on medications, and craft individualized care plans in a fast-paced call-center setting.

Strong communication and independent work style are essential. The role supports patients with complex conditions and requires commitment to compassionate, patient-centered care in a remote, scheduled environment.

Qualifications

• Registered Nurse with BSN required.
• Experience in care management and patient education for adults preferred.
• Bilingual English/Spanish is a plus.

Responsibilities

• Conduct telephonic assessments and evaluations of members.
• Educate patients on medication administration, side effects and adherence.
• Develop and implement individualized care plans.
• Monitor patient progress with ongoing follow-ups.
• Collaborate within protocols to ensure high-quality care.

Skills

Care management

Patient education (adult care)

Auto dialer experience

Bilingual English/Spanish

Education

BSN

Tools

Auto Dialer

Job description

CenterWell Pharmacy, a Humana company, seeks a Registered Nurse (BSN) for a Telephonic Care Manager role. You will perform telephonic assessments, educate on medications, and craft individualized care plans in a fast-paced call-center setting.

Strong communication and independent work style are essential. The role supports patients with complex conditions and requires commitment to compassionate, patient-centered care in a remote, scheduled environment.