Remote Care Manager: Telephonic Nurse (BSN)

CenterWell Pharmacy; Ohio; À distance; USD 71 000 - 98 000; Plein temps

Résumé du poste

CenterWell Pharmacy is seeking a dedicated Registered Nurse (BSN) to join as Care Manager, Telephonic Nurse 2 in a fast-paced, call-center environment. You will conduct telephonic assessments focusing on medication therapy management and patient education.

The role supports patients with complex conditions, offers schedule stability, and requires comfort with phone-based care and compassionate, patient-centered service.

Qualifications

• Experience with care management and patient education for adults.
• Bilingual English/Spanish proficiency is preferred.
• Auto dialer experience is a plus.

Responsabilités

• Deliver telephonic, patient-centered care in a structured call-center environment.
• Provide medication education, administration techniques, side effects, and adherence support.
• Develop and implement individualized care plans based on clinical needs.
• Monitor patient progress through ongoing assessments and follow-up interactions.
• Collaborate within established protocols and telecommunication systems for high-quality care.

Connaissances

Care management

Patient education (adult care)

Auto dialer experience

Bilingual English/Spanish

Outils

Auto dialer

Description du poste

CenterWell Pharmacy is seeking a dedicated Registered Nurse (BSN) to join as Care Manager, Telephonic Nurse 2 in a fast-paced, call-center environment. You will conduct telephonic assessments focusing on medication therapy management and patient education.

The role supports patients with complex conditions, offers schedule stability, and requires comfort with phone-based care and compassionate, patient-centered service.