Remote Care Manager Nurse (Telephonic)

Humana, Inc.; Ohio; Hybride; USD 71 000 - 98 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

401(k) retirement savings plan

Paid time off and holidays

Short-term disability

Long-term disability

Life insurance

Résumé du poste

CenterWell Pharmacy, a Humana company, seeks a Registered Nurse with a BSN to join as Care Manager, Telephonic Nurse 2. This remote role focuses on medication therapy management, education, and patient support within a fast-paced call-center environment.

The position involves schedule-based responsibilities across shifts, potential travel for training, and eligibility for a bonus plan based on performance. Comprehensive benefits are provided by Humana.

Qualifications

• Care management experience for adult patients in a telephonic setting is required.
• Strong patient education skills for complex therapy and adherence support.
• Experience with auto-dialer systems is preferred.
• Bilingual English/Spanish is desired to support diverse patient populations.

Responsabilités

• Deliver telephonic, patient-centered care in a call-center environment.
• Provide comprehensive medication education including administration, potential side effects, and adherence strategies.
• Develop and implement individualized care plans based on clinical needs.
• Monitor patient progress through ongoing assessments and follow-ups.
• Collaborate within established protocols and use telecommunication systems to ensure high-quality care.

Connaissances

Care management

Patient education

Auto Dialer Experience

Bilingual English/Spanish

Formation

BSN (Bachelor of Science in Nursing)

Description du poste

CenterWell Pharmacy, a Humana company, seeks a Registered Nurse with a BSN to join as Care Manager, Telephonic Nurse 2. This remote role focuses on medication therapy management, education, and patient support within a fast-paced call-center environment.

The position involves schedule-based responsibilities across shifts, potential travel for training, and eligibility for a bonus plan based on performance. Comprehensive benefits are provided by Humana.