Remote Care Management Manager (1915i)

Trillium Health Resources; Raleigh (NC); Remote; USD 70,000 - 94,000; Full time

Benefits offered by this job

Flexible work options

Health insurance

401k

Job summary

Trillium Health Resources is seeking a Manager, Care Management – 1915i to lead a skilled team providing localized, whole-person care across physical health, behavioral health, and social determinants. The role emphasizes oversight of workflows, comprehensive assessments, care plans, and documentation to ensure high-quality outcomes.

Ideal candidates will have health/human services degrees and relevant care management experience, with travel within the NC catchment and a valid driver's license.

Qualifications

• Associate's degree in a health or human services field required; three years of care management experience with complex populations.
• Bachelor's degree in a health or human services field required; one year of care management experience with complex populations.
• Equivalent combination of education and experience will be considered in lieu of degrees.

Responsibilities

• Manage one or more care management teams, providing administrative oversight to supervisors and staff.
• Ensure staff utilize established workflows to complete comprehensive assessments, care plans, and required documentation.
• Establish and maintain a team-based, person-centered approach to care coordination across all team members.
• Monitor and evaluate team performance against established metrics, benchmarks, and quality indicators.
• Provide coaching, education, and guidance to supervisors and staff to support continuous improvement and professional development.

Education

Associate's degree in health or human services

Bachelor's degree in health or human services

Equivalent combination of education and experience

Job description

Trillium Health Resources is seeking a Manager, Care Management – 1915i to lead a skilled team providing localized, whole-person care across physical health, behavioral health, and social determinants. The role emphasizes oversight of workflows, comprehensive assessments, care plans, and documentation to ensure high-quality outcomes.

Ideal candidates will have health/human services degrees and relevant care management experience, with travel within the NC catchment and a valid driver's license.