Remote Care Management Specialist I - Member Support

Trillium Health Resources; Oregon; Hybrid; USD 43,000 - 54,000; Full time

Benefits offered by this job

Health Insurance with no premium for员工

Flexible Spending Accounts

24 days PTO + 12 holidays

401k with employer match

Public Service Loan Forgiveness (PSLF)

Remote work stipend

Job summary

Trillium Health Resources is seeking a Care Management Specialist I to support Care Managers in delivering Tailored Care Management services. The role may meet members virtually or in person, update health records, and help optimize current care plans while assisting members in finding resources.

Work hours are typically 8:30 am to 5:00 pm with remote options and occasional community travel. The position requires NC Medicaid knowledge, strong organization, and the ability to collaborate with a

Qualifications

• High school diploma or GED and one (1) year of lived experience with an I/DD or a TBI with knowledge of the North Carolina Medicaid system.
• High school diploma or GED and one (1) year of lived experience with a behavioral health condition and certification as a Peer Support Specialist.
• High school diploma or GED and one (1) year of direct experience as a parent/guardian for someone with an I/DD, TBI, or behavioral health condition navigating Medicaid.
• High school diploma or GED and one (1) year of paid experience performing the duties in the Essential Duties with direct Tailored Care Management population experience.
• Must have a valid driver’s license.

Responsibilities

• Perform supportive outreach, follow-up, and engagement with members.
• Facilitate programs and activities that promote holistic health and improve health literacy/education.
• Arrange/schedule various member services, including appointments and transportation needs.
• Collaborate with the Care Manager and care team to share health updates and changes.
• Participate in relevant educational case conferences.
• Ensure proper storage and transmission of sensitive health records.

Education

High school diploma or GED

Certified Peer Support Specialist

Job description

Trillium Health Resources is seeking a Care Management Specialist I to support Care Managers in delivering Tailored Care Management services. The role may meet members virtually or in person, update health records, and help optimize current care plans while assisting members in finding resources.

Work hours are typically 8:30 am to 5:00 pm with remote options and occasional community travel. The position requires NC Medicaid knowledge, strong organization, and the ability to collaborate with a