Remote Care Management Specialist I

Trillium Health Resources; Raleigh (NC); Remote; USD 43,000 - 54,000; Full time

Benefits offered by this job

Remote work within region

Health benefits with no employee-premi

401k with employer match

Paid time off + holidays

Public Service Loan Forgiveness (PSLF)

Job summary

Trillium Health Resources is seeking a Care Management Specialist I to support Care Managers in delivering tailored care. The role may involve virtual or in-person member meetings, updating health records, and assisting members in locating additional medical or community resources.

Remote work within the South Central Region is expected, with travel as needed. Typical hours are 8:30am–5:00pm, with some flexibility and occasional in-person meetings.

Qualifications

• Requires high school diploma or GED.
• One year of lived experience with I/DD or TBI and knowledge of NC Medicaid delivery system.
• One year of lived experience with a behavioral health condition and Peer Support Specialist certification.
• One year of direct experience with Tailored Care Management eligible population.

Responsibilities

• Perform supportive outreach, follow-up, and engagement with members.
• Facilitate programs and activities promoting holistic health and health literacy.
• Arrange/schedule member services including appointments and non-emergency transportation.
• Collaborate with Care Manager and care team to communicate health updates and changes.
• Participate in educational case conferences.
• Ensure proper storage and transmission of sensitive health records.

Education

High School Diploma or GED + 1 year lived experience with I/DD or TBI

High School Diploma or GED + 1 year lived experience with behavioral health condition + Peer Support Specialist certification

High School Diploma or GED + 1 year direct experience with Tailored Care Management population

Must have a valid driver’s license

Job description

Trillium Health Resources is seeking a Care Management Specialist I to support Care Managers in delivering tailored care. The role may involve virtual or in-person member meetings, updating health records, and assisting members in locating additional medical or community resources.

Remote work within the South Central Region is expected, with travel as needed. Typical hours are 8:30am–5:00pm, with some flexibility and occasional in-person meetings.