Manager, Care Management - 1915i

Trillium Health Resources; Raleigh (NC); Remote; USD 70,000 - 94,000; Full time

Benefits offered by this job

Flexible work options

Health insurance

401k

Job summary

Trillium Health Resources is seeking a Manager, Care Management – 1915i to lead a skilled team providing localized, whole-person care across physical health, behavioral health, and social determinants. The role emphasizes oversight of workflows, comprehensive assessments, care plans, and documentation to ensure high-quality outcomes.

Ideal candidates will have health/human services degrees and relevant care management experience, with travel within the NC catchment and a valid driver's license.

Qualifications

• Associate's degree in a health or human services field required; three years of care management experience with complex populations.
• Bachelor's degree in a health or human services field required; one year of care management experience with complex populations.
• Equivalent combination of education and experience will be considered in lieu of degrees.

Responsibilities

• Manage one or more care management teams, providing administrative oversight to supervisors and staff.
• Ensure staff utilize established workflows to complete comprehensive assessments, care plans, and required documentation.
• Establish and maintain a team-based, person-centered approach to care coordination across all team members.
• Monitor and evaluate team performance against established metrics, benchmarks, and quality indicators.
• Provide coaching, education, and guidance to supervisors and staff to support continuous improvement and professional development.

Education

Associate's degree in health or human services

Bachelor's degree in health or human services

Equivalent combination of education and experience

Job description

Pay Plan Title: Manager, Care Management

Working Title: Manager, Care Management – 1915i

Cost Center: 8600/Provider Based Care Management

FLSA Status: Exempt

Posting Salary Range: $70,338 - $94,075

Office Location: Remote within 75 miles of Trillium’s catchment of North Carolina(See requirements section for included counties)

POSTING DETAILS

Make an Impact Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us ?

Trillium believes that empowering others begins with supporting our team. We offer our employees:

• A collaborative, mission-driven work environment
• Competitive benefits and work-from-home options for most positions
• Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

What We’re Looking For

Trillium Health Resources has a career opening for a Manager, Care Management – 1915i to join our team! The Manager, Care Management – 1915i oversees a skilled, integrated team of professionals who provide localized support to members within a managed care environment. This role provides oversight to ensure members receive whole person care focused on all members’ needs including physical health, behavioral health, and social determinants of health that helps to establish positive outcomes for members and transform their lives for the better.

On a typical day, you might:

• Manage one or more care management teams, providing administrative oversight to supervisors and staff.
• Ensure staff utilize established workflows to complete comprehensive assessments, care plans, and required documentation.
• Establish and maintain a team-based, person-centered approach to care coordination across all team members.
• Monitor and evaluate team performance against established metrics, benchmarks, and quality indicators.
• Provide coaching, education, and guidance to supervisors and staff to support continuous improvement and professional development.

Employee Benefits:

Trillium knows that work/life balance is essential. That’s why we offer:

• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules available for some positions with management approval.
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan) systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

Qualifications

• Associate's degree in a health or human services field or related area and three (3) years of experience providing care management, case management, or care coordination to complex individuals with mental health, substance use, intellectual/developmental disability, and/or traumatic brain injury populations;
• Bachelor's degree in a health or human services field or related area and one (1) year of experience providing care management, case management, or care coordination to complex individuals with mental health, substance use, intellectual/developmental disability, and/or traumatic brain injury populations;
• Equivalent combination of education and experience.
• Must have a valid driver’s license.
• Must reside within 75 miles of Trillium’s Catchment of North Carolina. Counties included: Anson, Bertie, Beaufort, Bladen, Brunswick, Camden, Chowan, Carteret, Columbus, Craven, Currituck, Dare, Duplin, Edgecombe, Gates, Greene, Guilford, Halifax, Hertford, Hoke, Hyde, Jones, Lee, Lenoir, Martin, Montgomery, Moore, Nash, New Hanover, Northampton, Onslow, Pamlico, Pasquotank, Pender, Perquimans, Pitt, Randolph, Richmond, Robeson, Sampson, Scotland, Tyrrell, Warren, Washington, Wayne, Wilson.
• Must be able to travel within catchment as required.
• Must be legally authorized to work in the United States without requiring sponsorship for employment now or in the future (ex: OPT F-1, J-1).

Preferred

• Experience with supervision of two (2) or more employees.
• Experience with NC Medicaid 1915i services and/or Tailored Care Management.

Deadline for Application

November 4, 2026 at 11:59 PM

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.