Remote Care Coordinator II — Member Support

Meridian; Michigan; Remote; USD 25,000 - 39,000; Full time

Job summary

Centene is seeking a remote Care Management Administrative Support professional to assist care managers and coordinate member services from home within the state of Michigan. The role operates Monday through Friday and requires a High School diploma or GED with 1–2 years of related experience.

The position pays $17.84 to $28.02 per hour, with comprehensive benefits and flexible work arrangements. Applicants will engage with members, providers, and caregivers, documenting care plans, and ensuring

Qualifications

• Requires a High School diploma or GED.
• Requires 1 – 2 years of related experience.

Responsibilities

• Provides outreach to members via phone or home visits to discuss care plans and next steps.
• Coordinates care activities with providers and partners to accommodate changes or progress.
• Responds to member and provider inquiries or concerns related to care plans.
• Communicates with care managers and practitioners to facilitate member services and continuity of care.
• Supports performing service assessments/screenings and documents member care needs.
• Maintains member records in compliance with state regulations and distributes to providers as needed.
• Follows policies and standards and identifies needs for referrals to Care Manager or community resources.
• Provides education on benefits and resources available to members.
• Performs other duties as assigned and complies with all policies.

Education

High School diploma or GED

Job description

Centene is seeking a remote Care Management Administrative Support professional to assist care managers and coordinate member services from home within the state of Michigan. The role operates Monday through Friday and requires a High School diploma or GED with 1–2 years of related experience.

The position pays $17.84 to $28.02 per hour, with comprehensive benefits and flexible work arrangements. Applicants will engage with members, providers, and caregivers, documenting care plans, and ensuring