Remote Care Coordinator I–III: Admin & Patient Access

TeleMed2U Inc.; Austin, Northern (TX, KY); Hybrid; USD 2,066,000 - 3,031,000; Full time

Job summary

TeleMed2U Inc. provides telemedicine services with an emphasis on both virtual and in-person patient care.

In this role, you will schedule visits, check patients in and out, collect payments, and obtain medical records within EMR systems, ensuring timely access and accurate data. Ideal candidates have a High School diploma or GED, Medical Assistant certification, EMR proficiency, and strong communication skills; bilingual English/Spanish is a plus.

Qualifications

• High school diploma or GED required.
• Active Medical Assistant certification required in some states.
• Experience utilizing an EMR/EHR.
• Telemedicine experience a plus.
• Bilingual English/Spanish a plus.

Responsibilities

• Proficient entry of patient demographic and medical data into EMR.
• Answers incoming calls and responds to voicemails.
• Schedules patient appointments in EMR and confirms details.
• Verifies insurance eligibility and collects co-pays.
• Maintains confidentiality of medical, personal, and financial information.
• Leads training for new team members and supports supervisors.

Skills

Bilingual English/Spanish

Medical terminology

Communication skills

Time management

Team collaboration

Critical thinking

Adaptability

Education

High school diploma or GED

Medical Assistant Certification

Tools

EMR/EHR

MS Office

Job description

TeleMed2U Inc. provides telemedicine services with an emphasis on both virtual and in-person patient care.

In this role, you will schedule visits, check patients in and out, collect payments, and obtain medical records within EMR systems, ensuring timely access and accurate data. Ideal candidates have a High School diploma or GED, Medical Assistant certification, EMR proficiency, and strong communication skills; bilingual English/Spanish is a plus.