Remote Telehealth Care Coordinator

GoTo Telemed; Helena (MT); On-site; USD 42,000 - 62,000; Full time

Job summary

GoTo Telemed Services is hiring Telehealth Care Coordinators to support patients through a remote, technology-enabled healthcare environment. You will help patients navigate care journeys, coordinate appointments, and access resources while following privacy and safety protocols.

The role is not an independent clinical position. It welcomes applicants from any healthcare education or training background who can communicate effectively, stay organized, and work independently from a home office

Qualifications

• Current enrollment or experience in healthcare fields.
• Ability to communicate professionally with patients.
• Comfort with computers and telehealth technology.
• Maintain confidentiality and follow privacy requirements.

Responsibilities

• Communicate with patients through approved telehealth channels.
• Help patients understand their care journey and next steps.
• Coordinate appointments, referrals, and resources.
• Assist with patient intake and data collection.
• Support patient engagement and follow-up.
• Document interactions in the system.
• Escalate clinical concerns to licensed professionals.
• Follow privacy and safety protocols.

Skills

Healthcare education

Strong communication

Remote work

Healthcare experience

Patient support

Education

Healthcare education

Job description

GoTo Telemed Services is hiring Telehealth Care Coordinators to support patients through a remote, technology-enabled healthcare environment. You will help patients navigate care journeys, coordinate appointments, and access resources while following privacy and safety protocols.

The role is not an independent clinical position. It welcomes applicants from any healthcare education or training background who can communicate effectively, stay organized, and work independently from a home office