Remote Care Coordinator for Chronic Health & Social Needs

Jobtome; Caldwell (ID); Hybrid; USD 40,000 - 72,000; Full time

Job summary

UnitedHealth Group is seeking a Care Coordinator to manage a panel of members with chronic and complex health care needs. You will perform comprehensive assessments, create individualized care plans, and collaborate with care teams to remove barriers to care.

This role supports a person-centered approach and may include remote work. A valid Idaho license or appropriate health-care credential is required, with travel up to 50% (territory dependent).

Qualifications

• Experience with Medicaid/Medicare or significant SDoH needs.
• MS Office (Word, Excel, Outlook) experience required.
• Idaho licensure as LCSW/LMSW/LSW/LCPC/LPC/LMFT/LAMFT or RN license is required.

Responsibilities

• Serve as the primary care manager for dual eligible members.
• Engage members to complete comprehensive needs or wellness assessments and design person-centered care plans.
• Collaborate with internal care team, providers and community resources to implement plans.
• Assist members with HCBS supports and services and provide referrals.
• Support discharge planning and care transitions after ER, inpatient, or SNF.
• Educate and coach members for self-management of care needs and lifestyle changes.
• Advocate for members to ensure their needs are represented by the care team.
• Assist with nonclinical questions and connect providers to Health Plan resources.

Skills

Medicaid/Medicare experience

MS Office proficiency

Travel up to 50%

Bilingual in Spanish

Education

Idaho LCSW/LMSW/LSW/LCPC/LPC/LMFT/LAMFT or RN license

Tools

None

Job description

UnitedHealth Group is seeking a Care Coordinator to manage a panel of members with chronic and complex health care needs. You will perform comprehensive assessments, create individualized care plans, and collaborate with care teams to remove barriers to care.

This role supports a person-centered approach and may include remote work. A valid Idaho license or appropriate health-care credential is required, with travel up to 50% (territory dependent).