Remote Care Coordinator for Chronic & Complex Needs

Jobtome; Idaho Falls (ID); Remote; USD 40,000 - 72,000; Full time

Job summary

UnitedHealthcare is seeking a Care Coordinator to manage a panel of dual-eligible members, focusing on medical, behavioral, and social drivers of health. This role emphasizes person-centered care planning and close collaboration with the care team to improve health outcomes.

In a fast-paced setting, you will conduct assessments, connect members with HCBS supports, and assist with care transitions while promoting self-management.

Qualifications

• Current licensure in Idaho: LCSW/LMSW/LSW/LCPC/LPC/LMFT/LAMFT.

Responsibilities

• Serve as the primary care manager for dual eligible members.
• Engage members face-to-face or telephonically to complete needs/wellness assessments and develop person-centered care plans.
• Collaborate with the internal care team, providers, and community resources to implement care plans and remove obstacles.
• Assist members with obtaining HCBS supports and services.
• Provide referrals to internal or community providers as appropriate.
• Support discharge planning and care transitions after ER/inpatient/SNF.
• Educate and coach members for self-management of care needs and lifestyle changes.
• Advocate for members to ensure needs and choices are represented.
• Support nonclinical questions (credentialing, claims) with Health Plan/UUHC resources.

Education

LCSW, LMSW, LSW, LCPC, LPC, LMFT, or LAMFT license (Idaho)

Tools

MS Office (Word, Excel, Outlook)

Job description

UnitedHealthcare is seeking a Care Coordinator to manage a panel of dual-eligible members, focusing on medical, behavioral, and social drivers of health. This role emphasizes person-centered care planning and close collaboration with the care team to improve health outcomes.

In a fast-paced setting, you will conduct assessments, connect members with HCBS supports, and assist with care transitions while promoting self-management.