Remote Care Coordinator for Chronic and Complex Needs

UHC; Meridian (MS); Remote; USD 40,000 - 72,000; Full time

Benefits offered by this job

Remote work option

Job summary

UnitedHealth Group is seeking a Care Coordinator to manage a panel of members with chronic and complex health care needs. This role supports medical, behavioral, and socioeconomic needs, with a person-centered approach to care coordination.

It offers remote work options and Flexible schedules to meet member needs. The position requires licensure in relevant fields (LCSW/LMSW/LSW/LCPC/LPC/LMFT/LAMFT or LPN/LVN), 1+ year Medicaid/Medicare or SDoH experience, and proficiency with MS Office.

Qualifications

• Current and unrestricted Idaho license in one of the listed licenses
• 1+ years of experience working with Medicaid/Medicare or SDoH
• 1+ years of MS Office experience
• Driver's license and travel up to 50% of time
• Quiet workspace at home with PHI security
• Ability to receive high-speed internet

Responsibilities

• Serve as the primary care manager for dual eligible members
• Engage with members face-to-face or telephonically to complete comprehensive needs assessments and develop person-centered care plans
• Collaborate with internal care team, providers, and community resources to implement care plans
• Assist members with HCBS supports and services
• Provide referrals to appropriate internal or community resources
• Support discharge planning and care transition after ER, inpatient, or SNF
• Educate and coach members for self-management and healthy lifestyle changes
• Advocate for members to ensure their needs are represented by the health care team
• Support nonclinical questions and connect providers to the right Health Plan resources

Skills

Care coordination

Medicaid experience

Telephonic communication

Education

LCSW/LMSW/LSW/LCPC/LPC/LMFT/LAMFT

LPN/LVN

2-year degree + 2+ years healthcare experience

Tools

MS Office

Job description

UnitedHealth Group is seeking a Care Coordinator to manage a panel of members with chronic and complex health care needs. This role supports medical, behavioral, and socioeconomic needs, with a person-centered approach to care coordination.

It offers remote work options and Flexible schedules to meet member needs. The position requires licensure in relevant fields (LCSW/LMSW/LSW/LCPC/LPC/LMFT/LAMFT or LPN/LVN), 1+ year Medicaid/Medicare or SDoH experience, and proficiency with MS Office.