Remote Care Center Sales Pro (Uncapped Commission)

Smart Start, Inc.; Alexandria (VA); On-site; USD 38,000 - 70,000; Full time

Benefits offered by this job

Health plan

401(k) match

Birthday bonus

Company discounts

Disability insurance

Work-life balance

Growth opportunities

Job summary

Smart Start, Inc. is seeking a Sales Program Advisor to drive revenue growth by managing inbound and outbound calls, selling Interlock products nationwide, and delivering exceptional service to internal and external clients.

The role emphasizes understanding customer needs and providing tailored solutions, contributing to company profitability. The position involves professional, empathetic interactions, a consultative sales approach, and collaboration with internal teams to ensure high-quality

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in related field or equivalent experience preferred.
• Minimum 6 months in sales, customer service, or call center environments.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM software and sales tracking tools.
• Strong verbal and written communication with professional demeanor.
• Able to multitask with urgency in fast-paced environments.
• Bilingual English/Spanish qualifies for additional compensation.

Responsibilities

• Engage inbound and outbound callers using a consultative sales approach to promote and sell Interlock products, programs, and services.
• Provide accurate product and service information, address inquiries, and resolve client concerns professionally.
• Identify and pursue new sales opportunities through networking, referrals, and cold calling.
• Build and maintain strong relationships with clients to encourage repeat business and loyalty.
• Conduct follow-up calls and manage correspondence to resolve issues and ensure client satisfaction.
• Collaborate with internal teams and external partners to ensure seamless service delivery and uphold reputation in the alcohol-monitoring industry.
• Escalate and route issues while maintaining detailed records in CRM and other systems.
• Gather and manage data across multiple platforms and handle documentation with standard office equipment.
• Prepare and deliver compelling sales presentations tailored to client needs.
• Stay informed on industry trends and competitor offerings.

Skills

CRM software

Microsoft Office

Inbound/outbound calls

Sales mindset

Bilingual English/Spanish

Education

High school diploma or equivalent

Bachelor’s degree or equivalent experience (preferred)

Tools

CRM software

Sales tracking tools

Job description

Smart Start, Inc. is seeking a Sales Program Advisor to drive revenue growth by managing inbound and outbound calls, selling Interlock products nationwide, and delivering exceptional service to internal and external clients.

The role emphasizes understanding customer needs and providing tailored solutions, contributing to company profitability. The position involves professional, empathetic interactions, a consultative sales approach, and collaboration with internal teams to ensure high-quality