Remote Care Center Sales Pro - Uncapped Commission

Smart Start, Inc.; Miami (FL); On-site; USD 25,000 - 48,000; Full time

Benefits offered by this job

Health plan

401(k) match

Birthday/Anniversary bonus

Company-wide discounts

Legal services

Disability insurance

Job summary

Smart Start, Inc. is seeking a Sales Program Advisor for a fully remote role with responsibilities spanning inbound/outbound calls, selling Interlock products, and delivering stellar service nationwide.

The position emphasizes consultative selling, client data management, and cross-team collaboration to drive revenue growth and customer satisfaction. The role offers hourly compensation with uncapped commissions and incentives, plus a comprehensive benefits package including health, dental,

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in a related field or equivalent professional experience preferred.
• Minimum of 6 months of relevant experience in sales, customer service, or call center environments.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM software and sales tracking tools.
• Strong verbal and written communication skills with a professional demeanor.
• Attention to detail and ability to multitask with urgency.
• Adaptable and resourceful in fast-paced environments.
• Courteous, confident, and collaborative interpersonal skills.
• Self-awareness and ability to read and respond to audience needs.
• Bilingual proficiency in English and Spanish qualifies for additional compensation.

Responsibilities

• Engage inbound and outbound callers using a consultative sales approach to promote and sell Interlock products, programs, and services.
• Provide accurate product and service information, address inquiries, and resolve client concerns with professionalism and efficiency.
• Identify and pursue new sales opportunities through networking, referrals, and cold calling.
• Build and maintain strong relationships with clients to encourage repeat business and customer loyalty.
• Conduct follow-up calls and manage correspondence to resolve issues and ensure client satisfaction.
• Collaborate with internal teams and external partners to ensure seamless service delivery and uphold reputation in the alcohol-monitoring industry.
• Escalate and route issues appropriately while maintaining detailed records in CRM.
• Gather and manage data across multiple technology platforms and handle documentation.

Skills

Verbal communication

Written communication

Microsoft Office

CRM software

Bilingual English/Spanish

Education

High school diploma or equivalent

Bachelor’s degree or equivalent experience

Tools

Microsoft Office Suite

CRM software

Job description

Smart Start, Inc. is seeking a Sales Program Advisor for a fully remote role with responsibilities spanning inbound/outbound calls, selling Interlock products, and delivering stellar service nationwide.

The position emphasizes consultative selling, client data management, and cross-team collaboration to drive revenue growth and customer satisfaction. The role offers hourly compensation with uncapped commissions and incentives, plus a comprehensive benefits package including health, dental,