Remote Cardiology Patient Service Specialist

Sacbar; Worcester, Northern (MA, KY); Hybrid; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off + 8 Holidays

Medical Plan options with HSA/HealthRe

Dental, Vision, Life & AD&D; Short/LLT

401(k) + Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Referral Bonus Program

Voluntary Benefits (pet insurance, etc

Job summary

UnitedHealth Group in Worcester, MA is seeking an Associate Patient Service Specialist to verify insurance, manage patient data, and handle scheduling in a fast‑paced clinical support role.

The role requires 1+ year of customer service in a clinical setting and EMR experience, with full-time hours and potential overtime. Remote work is available within Worcester, MA, with training during normal business hours.

Qualifications

• High School Diploma/GED (or higher).
• 1+ years of customer service experience in a clinical setting.
• 1+ years of Electronic Medical Record (EMR) experience.
• Must live within commutable distance to Worcester, MA area.
• Must be 18 years of age or older.

Responsibilities

• Verifies, re-verifies and authorizes patient insurance coverage and eligibility using a registration/scheduling system.
• Verifies and updates demographic, insurance and other patient information.
• Confirms, collects and posts patient co-payments and other balances.
• Responds to patient-care related telephone inquiries and maintains service levels.
• Notifies providers and patients of scheduling changes and add-ons.
• Schedules patient visits and procedures for inpatients and outpatients.

Skills

Customer service

Attention to detail

Communication skills

Education

High School Diploma/GED

Tools

EPIC system

Job description

UnitedHealth Group in Worcester, MA is seeking an Associate Patient Service Specialist to verify insurance, manage patient data, and handle scheduling in a fast‑paced clinical support role.

The role requires 1+ year of customer service in a clinical setting and EMR experience, with full-time hours and potential overtime. Remote work is available within Worcester, MA, with training during normal business hours.