Remote Call Center Specialist - Emissions Program

European Wax Center; United States; Hybrid; USD 17,616 - 25,089; Full time

Job summary

European Wax Center is hiring for a Customer Support role primarily focused on providing telephone support for motorists inquiring about the Georgia Motor Vehicle Emissions Inspection Program. The position also involves troubleshooting and administrative support.

Ideal candidates will have excellent interpersonal skills, be dependable and self-motivated with at least a high school diploma and one year of customer service experience. This is a mainly remote position after a mandatory 2-week in-office training.

Qualifications

• Dependable, reliable, punctual and self-motivated.
• One year of experience in a Customer Service or Call Center environment is required.
• Experience in conflict resolution preferred.

Responsibilities

• Provide telephone support for motorists regarding the Georgia Motor Vehicle Emissions Inspection Program.
• Respond to inquiries relating to program rules, test results, and station locations.
• Resolve issues independently and effectively.

Skills

Excellent interpersonal skills

Strong verbal communication

Organizational skills

Education

High School Diploma or equivalent

Job description

European Wax Center is hiring for a Customer Support role primarily focused on providing telephone support for motorists inquiring about the Georgia Motor Vehicle Emissions Inspection Program. The position also involves troubleshooting and administrative support.

Ideal candidates will have excellent interpersonal skills, be dependable and self-motivated with at least a high school diploma and one year of customer service experience. This is a mainly remote position after a mandatory 2-week in-office training.