Remote Call Center Agent – Lead to Tow Jobs

24hours Group; Peru (IL); On-site; USD 30,000 - 45,000; Full time

Job summary

24hours Group is looking for a Call Center Agent in the United States. You will be responsible for managing a high volume of incoming and outgoing calls, converting leads to towing jobs, and providing solutions to client needs. The position is remote and operates in a shift-based environment, demanding reliable computer specifications including latest generation processors, adequate RAM and storage, and a robust power backup system. Ideal candidates should be equipped for effective remote work.

Qualifications

• Able to manage incoming and outgoing calls.
• Identify client needs and provide solutions.
• Comfortable working remotely in a shift-based environment.

Responsibilities

• Manage incoming and outgoing calls in operations.
• Identify client needs and find solutions.
• Convert inbound calls to leads and towing jobs.

Job description

24hours Group is looking for a Call Center Agent in the United States. You will be responsible for managing a high volume of incoming and outgoing calls, converting leads to towing jobs, and providing solutions to client needs. The position is remote and operates in a shift-based environment, demanding reliable computer specifications including latest generation processors, adequate RAM and storage, and a robust power backup system. Ideal candidates should be equipped for effective remote work.