Remote CA Account Manager Associate, Commercial Lines

Insurance Office of America; Newark (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid holidays

Career growth

Work-life balance

Community service

Supportive teammates

Job summary

Insurance Office of America is seeking an Account Manager Associate - Commercial Lines to provide administrative and customer service support to the account team. The position is remote for California residents, with strong preference for the Los Angeles area, and involves policy management, renewals, and client communications.

The ideal candidate will have 7+ years of insurance industry experience, active P&C licensing, and proficiency in MS Office.

Qualifications

• 7+ years of customer service experience in the insurance industry.
• Active property and casualty licensing; professional designation preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, multitasking and organizational abilities.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma or equivalent.

Responsibilities

• Provide administrative and customer service support to the account team.
• Manage policy expirations and renewals.
• Assist in billing, claims, and coverage analysis.
• Maintain agency management systems and carrier/vendor platforms.
• Monitor delinquent accounts and assist Accounts Receivable.
• Communicate regularly with the account team on workload status.
• Support renewal processes and pricing submissions.

Skills

Customer service

MS Office

Communication

Problem solving

Organization

Education

High School Diploma

Tools

Agency management systems

Carrier/vendor platforms

Job description

Insurance Office of America is seeking an Account Manager Associate - Commercial Lines to provide administrative and customer service support to the account team. The position is remote for California residents, with strong preference for the Los Angeles area, and involves policy management, renewals, and client communications.

The ideal candidate will have 7+ years of insurance industry experience, active P&C licensing, and proficiency in MS Office.