Remote CA: Commercial Lines Account Manager Associate

Insurance Office of America; Livermore (CA); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401K with match

Paid holidays

Vacation and sick time

Career growth

Job summary

Insurance Office of America is seeking an Account Manager Associate - Commercial Lines in California. The role includes providing administrative and customer service support to account teams, with emphasis on policy administration, billing, claims handling, and renewals.

The candidate will operate under supervision, ensuring quality and timely service while safeguarding against errors. The ideal candidate has 7+ years in insurance client service, active P&C licensing, and strong communication

Qualifications

• 7+ years of customer service experience in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Proficiency in MS Office (Outlook, Word, Excel).
• Strong analytical, problem-solving, and decision-making skills.

Responsibilities

• Provide administrative and customer service support to the account team, Producer, and assigned group of accounts.
• Handle policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals; assist in renewal submissions and pricing discussions.

Skills

Customer service

Insurance knowledge

MS Office

Communication

Problem solving

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager Associate - Commercial Lines in California. The role includes providing administrative and customer service support to account teams, with emphasis on policy administration, billing, claims handling, and renewals.

The candidate will operate under supervision, ensuring quality and timely service while safeguarding against errors. The ideal candidate has 7+ years in insurance client service, active P&C licensing, and strong communication