Remote Business Systems & Applications Analyst

Ladders; United States; Remote; USD 108,000 - 205,000; Full time

Benefits offered by this job

Parental leave

Flexible work schedules

Achievement awards and recognition

Educational assistance

Backup care

Job summary

Ladders is seeking a Business Systems/Application Support Analyst to join a leader in the Aerospace & Defense space. This role provides hands-on support for critical business processes, with a strong focus on trade, legal, reporting, and controls, partnering with internal stakeholders and vendor support to resolve issues and drive upgrades.

The analyst will coordinate across business and technical teams in a fast-paced environment, documenting requirements, workflows, and user stories, and

Qualifications

• 8+ years in a Business Analyst or Systems Analyst role.
• Experience with SAFe/Agile, IDPS, EVMS, and Lean methodologies.
• Familiar with Agile and Waterfall approaches.
• Strong personal organization for timely task completion.
• Ability to travel for PI Planning events and workshops.

Responsibilities

• Develop expertise in the OCR application and collaborate with vendor support and subject matter experts.
• Provide ad hoc support to Global Trade and Legal partners on reporting and controls.
• Support monthly application upgrades and quarterly server/database updates.
• Track and coordinate internal requests, ensuring timely completion and documentation.
• Document concerns or enhancement requests, including business process mappings and user stories.
• Work independently and collaboratively to define concepts and requirements.
• Manage stakeholder expectations by prioritizing requirements and coordinating follow-through.

Skills

SAFe/Agile

IDPS & EVMS

Lean methodologies

Agile & Waterfall

Organizational skills

Travel readiness

Education

University degree in MIS/CS/STEM or equivalent experience with 8+ years

Job description

Ladders is seeking a Business Systems/Application Support Analyst to join a leader in the Aerospace & Defense space. This role provides hands-on support for critical business processes, with a strong focus on trade, legal, reporting, and controls, partnering with internal stakeholders and vendor support to resolve issues and drive upgrades.

The analyst will coordinate across business and technical teams in a fast-paced environment, documenting requirements, workflows, and user stories, and