Remote Business Enablement Lead: OKRs & Ops Optimization

MoonTech; West Virginia; Remote; USD 90,000 - 130,000; Full time

Job summary

MoonTech is seeking a Business Enablement Specialist to translate leadership direction into measurable execution across teams. You will own the quarterly OKR cycle and ensure alignment from founders to individual contributors, balancing quick wins with long-term improvements.

You will map workflows, standardize processes, and implement automation across CRMs, marketing platforms, and project management tools, enabling data-driven decisions and measurable impact.

Qualifications

• 4+ years in business operations, enablement, strategy execution, process improvement, or a similar role.
• Hands-on experience running or supporting OKRs or similar goal-setting frameworks across teams.
• Strong expertise in process mapping, documentation, and improvement methodologies.
• Hands-on experience with multiple enterprise tools or SaaS platforms.
• You learn new tools quickly and turn technical features into practical team solutions.
• Hands-on experience building automations and integrations with tools such as Zapier, Make, or n8n.
• Experience using AI tools to automate workflows is a must.
• Comfortable with dashboards, reporting, and data visualization.
• Excellent communication and collaboration skills: you grasp requirements, understand pain points, and align stakeholders at every level.
• A strong problem-solver who thinks systematically and practically, and can simplify complex systems for non-technical users.
• Highly organized, detail-oriented, and process-driven.

Responsibilities

• Own the quarterly OKR cycle: translate direction from founders and leadership into objectives and key results.
• Cascade and align: partner with team leaders to adapt objectives to their team's context.
• Track progress: monitor delivery, flag risks, and keep objectives on track through the quarter.
• Uncover pain points: run discovery sessions to surface bottlenecks and inefficiencies.
• Improve workflows: propose and implement solutions that streamline operations and raise productivity.
• Balance speed and sustainability: deliver high-impact quick fixes while building the long-term solution.
• Audit systems: regularly assess how well systems and workflows are working, identify gaps, and drive improvements.
• Document and standardize processes: map workflows and create templates, guidelines, and SOPs.
• Clarify ownership: put accountability frameworks in place so everyone knows who owns what and who to go to.
• Administer and optimize tools: manage internal systems (CRMs, marketing platforms, project management software, analytics).
• Automate repetitive work: build workflows and integrations between systems using automation tools (Zapier, Make, n8n) and AI-powered tools.
• Make everything measurable: define KPIs and success metrics for every initiative before launch, and evaluate its impact after implementation.
• Build dashboards and reports: turn data into actionable insights that inform decisions and track process performance.
• Coach teams: run workshops, write guides, and provide ongoing support to ensure adoption and proficiency.
• Be the central resource: bridge teams, systems, and workflows to enable seamless collaboration.

Skills

OKRs

Process mapping

Documentation

Automation tooling

AI tools

Data visualization

Dashboards

Cross-functional collaboration

Communication

Ownership

Tools

Zapier

Make

n8n

CRM

Marketing platforms

Project management software

Analytics tools

Job description

MoonTech is seeking a Business Enablement Specialist to translate leadership direction into measurable execution across teams. You will own the quarterly OKR cycle and ensure alignment from founders to individual contributors, balancing quick wins with long-term improvements.

You will map workflows, standardize processes, and implement automation across CRMs, marketing platforms, and project management tools, enabling data-driven decisions and measurable impact.