Remote Building Automation Support Specialist

Trane Technologies plc; Ashland (VA); Hybrid; USD 25,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Fertility coverage

Adoption support

Paid time off

401K match

Job summary

Trane Technologies plc is seeking a Remote Support Specialist (RSS) to support Trane Digital Services and Connected customers. You will use Trane Connect and Command Center to enable analytics, view remote diagnostics, perform remote inspections, and capture follow-up items.

Strong written and verbal communication is essential to success. The role supports a remote geography with on-site considerations, and requires a technical diploma and 5+ years in a similar field, plus solid math and

Qualifications

• Diploma in building mechanics, refrigeration, or industrial automation with 5+ years of relevant experience.
• Strong communication skills.
• Mathematical aptitude.
• Reasoning ability.

Responsibilities

• Support Trane Digital Services and Connected customers.
• Utilize Trane Connect and Command Center to enable/map/tune equipment analytics and view remote diagnostics.
• Capture follow-up items/details in the Trane Connect platform; respond to on-demand calls.

Skills

Strong communication

Math aptitude

Reasoning ability

Technical diploma

Education

Technical diploma in building mechanics/refrigeration/industrial automation

Job description

Trane Technologies plc is seeking a Remote Support Specialist (RSS) to support Trane Digital Services and Connected customers. You will use Trane Connect and Command Center to enable analytics, view remote diagnostics, perform remote inspections, and capture follow-up items.

Strong written and verbal communication is essential to success. The role supports a remote geography with on-site considerations, and requires a technical diploma and 5+ years in a similar field, plus solid math and