Remote Support Specialist – Digital Services Pro

Trane Supply; Ashland (CA); Hybrid; USD 39,000 - 61,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Job summary

Trane Technologies plc, a global leader in climate solutions, seeks a Remote Support Specialist to support Digital Services and Connected customers. You will use Trane Connect and Command Center to map and tune analytics, monitor diagnostics, and perform remote inspections with the team.

The role requires a technical diploma in building mechanics, refrigeration, or industrial automation, plus five years of experience; strong communication, math aptitude, and problem-solving are essential.

Qualifications

• Strong communication skills are required.
• Mathematical aptitude is required.
• Reasoning ability is essential.

Responsibilities

• Respond to on-demand calls and monitor critical building metrics.
• Check systems for operational integrity and perform small adjustments to building system programs.
• Collaborate with the Digital Services Team and customers for remote diagnostics and inspections.

Skills

Strong communication skills

Mathematical aptitude

Reasoning ability

Education

Technical diploma in building mechanics, refrigeration, or industrial automation

Job description

Trane Technologies plc, a global leader in climate solutions, seeks a Remote Support Specialist to support Digital Services and Connected customers. You will use Trane Connect and Command Center to map and tune analytics, monitor diagnostics, and perform remote inspections with the team.

The role requires a technical diploma in building mechanics, refrigeration, or industrial automation, plus five years of experience; strong communication, math aptitude, and problem-solving are essential.