Remote Builder Sales Support Specialist

Buffalo Wild Wings; United States; Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Weekly pay

Paid training

Annual bonus potential

PTO and holidays

Medical, Dental, Vision

Job summary

Safe Haven Security is seeking a Builder Sales Support Admin (BSS Admin) to join our organization. This remote role supports the Builder Concierge Sales team by handling calls and administrative duties, ensuring smooth workflow for finalized customer accounts.

You will manage call traffic, tickets, voicemails, and reports while delivering professional, de-escalated service. The ideal candidate works independently in a remote environment, communicates clearly, and keeps systems organized to meet

Qualifications

• Excellent communication and de-escalation skills.
• Proven ability to work independently in a remote environment.
• Proficiency in Microsoft Office Suite.
• Self-motivated with disciplined mindset and strong time management.

Responsibilities

• Engage with customers to facilitate the maintenance of accounts and guide call traffic.
• Maintain a streamlined workflow for managing tickets, voicemails, reports, and call queues.
• Serve as an authentic voice to help resolve customers’ needs.

Skills

Communication

De-escalation

Remote work

Microsoft Office

Self-motivation

Team collaboration

Organization

Internet bandwidth

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

Safe Haven Security is seeking a Builder Sales Support Admin (BSS Admin) to join our organization. This remote role supports the Builder Concierge Sales team by handling calls and administrative duties, ensuring smooth workflow for finalized customer accounts.

You will manage call traffic, tickets, voicemails, and reports while delivering professional, de-escalated service. The ideal candidate works independently in a remote environment, communicates clearly, and keeps systems organized to meet