Remote Broker Success Specialist

Amwins; Jacksonville (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Salary commensurate with experience

Annual bonus

Full benefits package

Generous PTO

Job summary

Amwins Benefits is seeking a Broker Service Representative in Florida. The role collaborates across teams to ensure a positive customer experience and drive sales results for managers, brokers and the firm. This is a fully remote position.

Requires a current Accident and Health and Life Insurance license and 2–3 years of related experience; proficiency in MS Office, Outlook, and Excel. Insurance agency and inside sales experience are preferred.

Qualifications

• Current Accident and Health and Life Insurance License.
• Two to three years of related experience (customer service, health insurance, administrative support, etc) or equivalent.
• University Degree preferred but not required.
• Insurance agency experience is preferred.
• Inside sales experience is preferred.
• Proficient in MS Office software with emphasis on Outlook and Excel.

Responsibilities

• Provides exceptional solutions that support the small group strategies.
• Assists in evaluating target brokers & deploying a plan for successful engagement.
• Builds and maintains strong product knowledge.
• Formulates and implements quoting strategy for new business and renewals.
• Builds and maintains relationships with brokers.
• Provides brokers with timely, solution‑oriented responses to their business needs.

Skills

Customer service

Health insurance knowledge

Administrative support

Inside sales

Education

Insurance License (Accident & Health + Life)

University degree (preferred)

Tools

MS Office

Outlook

Excel

Job description

Amwins Benefits is seeking a Broker Service Representative in Florida. The role collaborates across teams to ensure a positive customer experience and drive sales results for managers, brokers and the firm. This is a fully remote position.

Requires a current Accident and Health and Life Insurance license and 2–3 years of related experience; proficiency in MS Office, Outlook, and Excel. Insurance agency and inside sales experience are preferred.