Broker Service Rep-Benefits

Amwins; Jacksonville (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Salary commensurate with experience

Annual bonus

Full benefits package

Generous PTO

Job summary

Amwins Benefits is seeking a Broker Service Representative in Florida. The role collaborates across teams to ensure a positive customer experience and drive sales results for managers, brokers and the firm. This is a fully remote position.

Requires a current Accident and Health and Life Insurance license and 2–3 years of related experience; proficiency in MS Office, Outlook, and Excel. Insurance agency and inside sales experience are preferred.

Qualifications

• Current Accident and Health and Life Insurance License.
• Two to three years of related experience (customer service, health insurance, administrative support, etc) or equivalent.
• University Degree preferred but not required.
• Insurance agency experience is preferred.
• Inside sales experience is preferred.
• Proficient in MS Office software with emphasis on Outlook and Excel.

Responsibilities

• Provides exceptional solutions that support the small group strategies.
• Assists in evaluating target brokers & deploying a plan for successful engagement.
• Builds and maintains strong product knowledge.
• Formulates and implements quoting strategy for new business and renewals.
• Builds and maintains relationships with brokers.
• Provides brokers with timely, solution‑oriented responses to their business needs.

Skills

Customer service

Health insurance knowledge

Administrative support

Inside sales

Education

Insurance License (Accident & Health + Life)

University degree (preferred)

Tools

MS Office

Outlook

Excel

Job description

Business Service Representative - Florida

Amwins Benefits' mission is to seamlessly connect every point of the benefits journey for brokers, carriers, and their clients with continuous innovation and extraordinary service from passionate people.

At Amwins our people are our greatest asset. We hire the best talent in the industry and provide our employees with the tools to deliver innovative insurance solutions. Here, talent is valued, success is celebrated, and great teamwork defines our culture. Our collaborative environment is the perfect place for you to contribute meaningful national strategies in a rapidly growing organization.

Join our Amwins Benefits team as a Broker Service Representative in Florida!

This role effectively collaborates across all areas to ensure a positive customer experience that leads to sales results. The central purpose of this position is to provide a customer-centric focus, model purposeful leadership, and drive results for sales managers, Brokers & the firm.

This is a fully remote position.

Responsibilities and Duties:

• Provides exceptional solutions that support the small group strategies
• Assists in evaluating target brokers & deploying a plan for successful engagement
• Builds and maintains strong product knowledge
• Formulates and implements quoting strategy for new business and renewals
• Builds and maintains relationships with brokers
• Provides brokers with timely, solution‐oriented responses to their business needs

Qualifications & Competencies:

• Current Accident and Health and Life Insurance License
• Two to three years of related experience (customer service, health insurance, administrative support, etc)
  • or equivalent of education and experience
  • Insurance agency experience is preferred
  • Inside sales experience is preferred
• University Degree preferred but not required
• Proficient in MS Office software
• Emphasis in Outlook and Excel

Snapshot of what Amwins provides to our team members:

• Compensation includes a salary commensurate with experience
• Position eligible for annual bonus
• Full benefits package available
  • Most benefits available first day of employment
• Generous Paid Time Off (PTO)
• Collaborative, continuing education focused work environment
• Career advancement opportunities