Remote Branch Operations Coordinator

Apria Healthcare; Florida; Remote; USD 24,000 - 26,000; Full time

Job summary

Apria Healthcare is seeking a Branch Office Support role to assist daily operations and offer telecommuting options. You will collaborate with the Sales team, handle documentation, verify insurance guidelines, and help keep processes running smoothly.

The position involves answering calls from customers, coordinating with the branch and other departments to resolve issues, performing data entry, scheduling deliveries, and supporting the Branch Manager.

Responsibilities

• Answer customer calls to provide introductory information and resolve inquiries.
• Gather missing documentation to meet insurance guidelines and support the branch team.
• Verify insurance and authorize equipment based on payor guidelines; assist with processing tools and data entry.
• Schedule deliveries and confirm appointments; perform post-delivery data entry.
• Coordinate with referrals, patients, and sales to ensure smooth operations.

Job description

Apria Healthcare is seeking a Branch Office Support role to assist daily operations and offer telecommuting options. You will collaborate with the Sales team, handle documentation, verify insurance guidelines, and help keep processes running smoothly.

The position involves answering calls from customers, coordinating with the branch and other departments to resolve issues, performing data entry, scheduling deliveries, and supporting the Branch Manager.