Remote Booking Support Coordinator

Sight Sea Travel Company; Town of Texas (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

Sight Sea Travel Company is seeking a Booking Support Coordinator to help clients research options, coordinate booking requests, and keep reservation information organized throughout the process.

You will communicate clearly, manage multiple client requests, and maintain accurate documentation while delivering responsive, professional support in a fully remote role. Training and ongoing education accompany a collaborative team environment.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• High attention to detail.
• Comfortable conducting online research and using digital platforms.
• Ability to prioritize tasks and meet deadlines.
• Strong problem-solving and follow-up skills.
• Reliable, professional, and willing to learn new systems.
• Customer service, booking, hospitality, or administrative experience is helpful but not required.

Responsibilities

• Gather information about client requests, needs, and preferences.
• Research available options using online resources and platforms.
• Assist with coordinating accommodations, transportation, activities, and related arrangements.
• Review booking information and confirmations for accuracy.
• Communicate relevant details and updates to clients.
• Assist with changes, adjustments, and special requests.
• Maintain accurate client and booking documentation.
• Track pending items and follow up when additional information is needed.
• Coordinate with service providers regarding booking-related requests.
• Provide responsive and professional support throughout the booking process.

Skills

Communication

Organization

Detail-oriented

Online research

Prioritization

Problem-solving

Reliability

Customer service experience helpful

Job description

Sight Sea Travel Company is seeking a Booking Support Coordinator to help clients research options, coordinate booking requests, and keep reservation information organized throughout the process.

You will communicate clearly, manage multiple client requests, and maintain accurate documentation while delivering responsive, professional support in a fully remote role. Training and ongoing education accompany a collaborative team environment.