Remote Booking & Client Care Specialist

Sight Sea Travel Company; Tennessee; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Fully remote work environment

Comprehensive onboarding and training

Ongoing education and skill developmen

Job summary

Sight Sea Travel Company is seeking a Booking Support Coordinator to assist clients with researching options, coordinating booking requests, and keeping reservation information organized throughout the process. This remote role suits someone who communicates effectively, enjoys researching solutions, and can manage multiple client requests with accuracy and professionalism.

The position offers fully remote work, comprehensive onboarding and ongoing training, and opportunities for continuing

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• High attention to detail.
• Comfortable conducting online research and using digital platforms.
• Ability to prioritize tasks and meet deadlines.
• Strong problem-solving and follow-up skills.
• Reliable, professional, and willing to learn new systems.
• Customer service, booking, hospitality, or administrative experience is helpful but not required.

Responsibilities

• Gather information about client requests, needs, and preferences.
• Research available options using online resources and platforms.
• Coordinate accommodations, transportation, activities, and related arrangements.
• Review booking information and confirmations for accuracy.
• Communicate relevant details and updates to clients.
• Assist with changes, adjustments, and special requests.
• Maintain accurate client and booking documentation.
• Track pending items and follow up when more information is needed.
• Coordinate with service providers regarding booking-related requests.
• Provide responsive and professional support throughout the booking process.

Skills

Communication skills

Organization

Attention to detail

Multitasking

Research skills

Time management

Problem-solving

Adaptability

Customer service

Job description

Sight Sea Travel Company is seeking a Booking Support Coordinator to assist clients with researching options, coordinating booking requests, and keeping reservation information organized throughout the process. This remote role suits someone who communicates effectively, enjoys researching solutions, and can manage multiple client requests with accuracy and professionalism.

The position offers fully remote work, comprehensive onboarding and ongoing training, and opportunities for continuing