Remote Booking & Research Coordinator

Sight Sea Travel Company; United States; On-site; USD 42,000 - 64,000; Full time

Job summary

Sight Sea Travel Company is seeking an organized Booking Support Coordinator to assist clients with researching options, coordinating booking requests, and keeping reservation information organized throughout the process.

This role is a good fit for someone who communicates effectively, enjoys researching solutions, and can manage multiple client requests while maintaining accuracy and professionalism. It is a fully remote role with comprehensive onboarding and ongoing training.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• High attention to detail and accuracy.
• Comfortable conducting online research and using digital platforms.
• Ability to prioritize tasks and meet deadlines.
• Customer service or administrative experience is helpful but not required.

Responsibilities

• Gather information about client requests, needs, and preferences.
• Research available options using online resources and platforms.
• Assist with coordinating accommodations, transportation, activities, and related arrangements.
• Review booking information and confirmations for accuracy.
• Communicate relevant details and updates to clients.
• Assist with changes, adjustments, and special requests.
• Maintain accurate client and booking documentation.
• Track pending items and follow up when additional information is needed.
• Coordinate with service providers regarding booking-related requests.
• Provide responsive and professional support throughout the booking process.

Skills

Excellent communication

Organizational skills

Multitasking

Attention to detail

Online research

Prioritization

Problem-solving

Follow-up

Reliability

Learn new systems

Customer service experience

Job description

Sight Sea Travel Company is seeking an organized Booking Support Coordinator to assist clients with researching options, coordinating booking requests, and keeping reservation information organized throughout the process.

This role is a good fit for someone who communicates effectively, enjoys researching solutions, and can manage multiple client requests while maintaining accuracy and professionalism. It is a fully remote role with comprehensive onboarding and ongoing training.