Remote Booking Services Specialist

Duquesa Travel Group; Spokane (WA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Remote work

Comprehensive onboarding

Training and continuing education

Professional development opportunities

Access to online tools and resources

Supportive team environment

Job summary

Duquesa Travel Group is seeking a friendly Booking Services Representative to help clients with booking inquiries, options, and reservation details. This remote position emphasizes clear communication and accurate information while delivering high-quality service.

The role focuses on responding to client questions, coordinating bookings, and maintaining up-to-date documentation with a professional and customer-focused approach. Training and ongoing education are provided.

Qualifications

• Strong verbal and written communication skills.
• Customer-focused and professional approach.
• Excellent organization and time-management abilities.
• High attention to detail.
• Comfortable using email and online platforms.
• Strong research and problem-solving abilities.
• Ability to manage multiple requests.

Responsibilities

• Respond to client questions and booking requests.
• Gather information regarding individual needs and preferences.
• Research available services and reservation options.
• Assist with coordinating bookings and confirmations.
• Review details for accuracy and completeness.
• Communicate updates and important information.
• Assist with changes and special requests.
• Maintain accurate client and booking documentation.
• Follow up on pending requests.
• Communicate with service providers when necessary.
• Provide courteous and professional customer support.

Job description

Duquesa Travel Group is seeking a friendly Booking Services Representative to help clients with booking inquiries, options, and reservation details. This remote position emphasizes clear communication and accurate information while delivering high-quality service.

The role focuses on responding to client questions, coordinating bookings, and maintaining up-to-date documentation with a professional and customer-focused approach. Training and ongoing education are provided.