Remote Booking Services Specialist

Duquesa Travel Group; Lincoln (NE); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Remote work

Onboarding

Training and development

Online tools access

Supportive team

Job summary

Duquesa Travel Group seeks a friendly Booking Services Representative to assist clients with booking inquiries, options, and reservation details. This remote role suits someone who enjoys researching solutions and delivering accurate information with top-tier service.

Key responsibilities include responding to questions, coordinating bookings, and maintaining precise client records. Strong communication, organization, and problem-solving skills are essential for success in this role.

Qualifications

• Strong verbal and written communication skills are essential.
• Customer-focused and professional approach to service.
• Excellent organization and time-management abilities; high attention to detail.

Responsibilities

• Respond to client questions and booking requests.
• Gather information regarding individual needs and preferences.
• Research available services and reservation options.
• Assist with coordinating bookings and confirmations.
• Review details for accuracy and completeness.
• Communicate updates and important information.
• Maintain accurate client and booking documentation.
• Follow up on pending requests.
• Communicate with service providers when necessary.
• Provide courteous and professional customer support.

Skills

Verbal communication

Written communication

Customer-focused

Organization

Time management

Detail oriented

Email platforms

Research & problem-solving

Multitasking

Tools

CRM software

Booking systems

Job description

Duquesa Travel Group seeks a friendly Booking Services Representative to assist clients with booking inquiries, options, and reservation details. This remote role suits someone who enjoys researching solutions and delivering accurate information with top-tier service.

Key responsibilities include responding to questions, coordinating bookings, and maintaining precise client records. Strong communication, organization, and problem-solving skills are essential for success in this role.