Remote Booking Coordinator — Flexible Schedule

PedrosVacations; Dallas (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Fully remote work environment

Flexible scheduling

Structured onboarding and training

Ongoing team support

Job summary

PedrosVacations is seeking a Customer Booking Administrator to support client bookings and administrative tasks in a fully remote role. You will engage with clients to gather details, research options, coordinate reservations, and manage confirmations and changes, while delivering a professional customer experience.

No prior experience is required; comprehensive training and ongoing support are provided to help you succeed in this role.

Qualifications

• Strong customer service mindset and professional communication.
• Excellent attention to detail with dates, names and confirmations.
• Good organizational skills to manage multiple requests.
• Ability to follow through and ensure no items are forgotten.

Responsibilities

• Respond to customer inquiries and booking requests.
• Gather dates, preferences, budgets, and information.
• Research options based on customer needs and schedule reservations.
• Organize confirmations, references, and important dates.
• Provide updates and next-step information to customers.
• Follow up when more information or decisions are needed.
• Process changes to existing bookings.
• Maintain accurate customer records in online systems.

Skills

Strong Customer Service

Attention to Detail

Organization

Follow-Through

Resourcefulness

Digital Confidence

Independence

Job description

PedrosVacations is seeking a Customer Booking Administrator to support client bookings and administrative tasks in a fully remote role. You will engage with clients to gather details, research options, coordinate reservations, and manage confirmations and changes, while delivering a professional customer experience.

No prior experience is required; comprehensive training and ongoing support are provided to help you succeed in this role.