Remote Billing Specialist I – Invoicing & Support

Cox Enterprises; Hartford (CT); Remote; USD 23,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Holidays

Remote work option

Flexible schedule

Job summary

Cox Automotive is hiring a Billing Specialist I to join our customer-facing billing team. This role handles inquiries by phone and email, researches and processes invoices, and supports internal departments to resolve billing questions.

The position offers an option to work remotely within the United States. Ideal candidates have a HS diploma with billing experience, strong communication skills, and proficiency in Excel and Oracle.

Qualifications

• High school diploma or GED required with 2+ years billing experience in a customer-facing role.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office; experience with Oracle preferred.

Responsibilities

• Process billing transactions, invoices, credits, and account adjustments accurately within established timelines.
• Set up and maintain customer accounts within billing systems.
• Review, verify, and audit billing information for accuracy and completeness.
• Research and resolve billing discrepancies, payment issues, and customer inquiries.
• Post payments and adjustments to customer accounts.
• Monitor billing reports and identify exceptions or issues.
• Assist with collections-related activities and payment tracking as needed.
• Partner with internal departments to resolve billing concerns.

Skills

Billing experience

Customer-facing

Communication

Time management

Attention to detail

Education

High school diploma/GED

Tools

Excel

Word

PowerPoint

Outlook

Oracle

Job description

Cox Automotive is hiring a Billing Specialist I to join our customer-facing billing team. This role handles inquiries by phone and email, researches and processes invoices, and supports internal departments to resolve billing questions.

The position offers an option to work remotely within the United States. Ideal candidates have a HS diploma with billing experience, strong communication skills, and proficiency in Excel and Oracle.