Remote Billing Specialist I: Invoices & Customer Support

Cox Enterprises

Jackson (MS)

Remote

USD 23,000 - 33,000

Full time

9 days ago

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Benefits offered by this job

Remote work option

Paid time off

Seven paid holidays

Job summary

Cox Automotive is hiring a Billing Specialist I. This is a customer-facing role handling inbound inquiries via phone and email.

You will partner with various departments to support customers and internal teams, process invoices, and help ensure accurate billing. The position requires a high school diploma with 2+ years of billing experience, strong communication, and proficiency in Excel, Word, PowerPoint, Outlook, and Oracle.

Qualifications

High school diploma or GED with 2+ years of billing-related experience.
Strong written and verbal communication skills.
Excellent accounting, organizational, and time management abilities.
Proficiency in Excel, Word, PowerPoint and Outlook; Oracle experience is a plus.
Experience handling customer inquiries in a billing context.

Responsibilities

Process billing transactions, invoices, credits, and account adjustments accurately and on time.
Set up and maintain customer accounts in billing systems.
Review and audit billing information for accuracy.
Resolve billing discrepancies and customer inquiries.
Post payments and adjustments to customer accounts.
Monitor billing reports for exceptions.
Support collections-related activities and payment tracking.
Collaborate with internal departments to resolve billing concerns.
Maintain documentation and follow billing policies.
Assist with process improvements in billing efficiency.