Remote Billing Specialist I - Invoicing & Support

Cox Enterprises; Wyoming (MI); Remote; USD 23,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

Bereavement leave

Parental leave

Job summary

Cox Automotive is hiring a Billing Specialist I. This position is customer-facing, handling inquiries via phone and email, and focuses on processing and auditing invoices while supporting billing workflows. It requires a HS diploma and 2+ years in billing, with strong communication and Excel competency.

Remote work is available within the United States, with day shifts and potential incentive programs. The role emphasizes accuracy, timely processing, collaboration across departments, and

Qualifications

• High school diploma/GED with 2+ years of billing experience; higher education adds 1+ year of relevant experience.
• Clear communication and ability to document resolution and escalate when needed.
• Strong written and verbal communication; detail-oriented and well organized.
• Proficiency with Excel, Word, PowerPoint, Outlook and Oracle.

Responsibilities

• Process billing transactions, invoices, credits, and account adjustments accurately and on time.
• Set up and maintain customer accounts in billing systems.
• Review, verify, and audit billing information for accuracy and completeness.
• Research and resolve billing discrepancies and payment issues.
• Post payments and adjustments to customer accounts.
• Monitor billing reports and identify exceptions or issues.
• Assist with collections-related activities and payment tracking as needed.
• Collaborate with internal departments to resolve billing concerns.
• Maintain accurate records and supporting documentation.
• Follow billing policies and regulatory requirements.
• Support continuous improvement initiatives for billing efficiency.

Skills

Billing knowledge

Customer-facing

Communication

Attention to detail

Time management

Education

High school diploma/GED

Tools

Excel

Word

PowerPoint

Outlook

Oracle

Job description

Cox Automotive is hiring a Billing Specialist I. This position is customer-facing, handling inquiries via phone and email, and focuses on processing and auditing invoices while supporting billing workflows. It requires a HS diploma and 2+ years in billing, with strong communication and Excel competency.

Remote work is available within the United States, with day shifts and potential incentive programs. The role emphasizes accuracy, timely processing, collaboration across departments, and