Remote Billing Specialist | Customer Inquiries & Invoicing

Cox Enterprises

Springfield (IL)

Remote

USD 23,000 - 34,000

Full time

8 days ago

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Paid time off

Holidays

Flexible work option

401(k)

Paid sick leave

Job summary

Cox Automotive is seeking a Billing Specialist I to deliver accurate billing support and high-quality service to customers. You will handle inquiries, process invoices, and collaborate with internal teams to resolve billing questions.

Ideal candidates have 2+ years in billing or related roles, strong communication skills, and proficiency with Excel and Oracle. This position supports a remote work option for applicants nationwide in the United States.

Qualifications

High school diploma/GED with 2+ years of billing-related experience.
Excellent written and verbal communication skills.
Strong accounting, organizational, and time-management abilities.
Proficiency with Excel, Word, PowerPoint, Outlook, and Oracle.

Responsibilities

Process billing transactions, invoices, credits, and account adjustments accurately and within established timelines.
Set up and maintain customer accounts in billing systems.
Review and audit billing information for accuracy and completeness.
Research and resolve billing discrepancies and payment issues.
Post payments and adjustments to customer accounts.
Monitor billing reports for exceptions or issues.
Assist with collections-related activities as needed.
Collaborate with internal departments to resolve billing concerns.
Maintain thorough records and documentation.
Follow billing policies, procedures, and regulatory requirements.