Remote Billing Specialist – Invoicing & Support

Cox Enterprises; Colorado Springs (CO); Remote; USD 23,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Holidays

Bereavement leave

Vote time

Jury duty leave

Volunteer time off

Military leave

Parental leave

Job summary

Cox Automotive is hiring a Billing Specialist I to handle inbound inquiries from customers via phone and email. This entry-level role acts as the first line of contact and collaborates with multiple departments to process and audit invoices, resolve issues, and support billing workflows.

Ideal candidates have a high school diploma or GED with 2+ years in billing, strong communication, and proficiency with Excel and Oracle.

Qualifications

• High school diploma or GED with 2+ years in billing.
• Experience handling customer inquiries via phone and email.
• Strong written and verbal communication.
• Proficient with Excel, Outlook, and Oracle.

Responsibilities

• Process billing transactions, invoices, credits, and adjustments on time.
• Set up and maintain customer accounts in billing systems.
• Review and audit billing information for accuracy.
• Research and resolve billing discrepancies and payment issues.
• Post payments and monitor billing reports.
• Collaborate with internal teams to resolve billing concerns.
• Support collections-related activities as needed.
• Maintain records and documentation.
• Follow billing policies and regulatory requirements.
• Contribute to continuous billing improvements.
• Perform other duties as assigned.

Skills

Billing

Customer service

Excel

Oracle

Communication

Education

High school diploma/GED

Tools

Word

PowerPoint

Outlook

Job description

Cox Automotive is hiring a Billing Specialist I to handle inbound inquiries from customers via phone and email. This entry-level role acts as the first line of contact and collaborates with multiple departments to process and audit invoices, resolve issues, and support billing workflows.

Ideal candidates have a high school diploma or GED with 2+ years in billing, strong communication, and proficiency with Excel and Oracle.