Remote Billing Specialist I — Invoices & Payments

Cox Enterprises; New York (NY); Remote; USD 22,000 - 34,000; Full time

Benefits offered by this job

Paid time off & holidays

Volunteer time off

Job summary

Cox Automotive is hiring a Billing Specialist I in the United States. This customer-facing role handles inbound inquiries by phone and email, partners with departments to support billing, and audits invoices.

Responsibilities include processing transactions, setting up accounts, and ensuring accuracy in billing data. The position requires a high school diploma or GED with 2+ years in billing, strong communication, and solid Excel/Oracle skills.

Qualifications

• High school diploma or GED with 2+ years of billing-related experience.
• Ability to articulate issues, document resolution, and recognize when to elevate.
• Strong written and verbal communication skills.
• Effective accounting, organizational, attention to detail, and time management skills.
• Excellent computer and software knowledge, including Microsoft Office and Oracle.
• Experience with customers or vendors to resolve issues with a strong customer service track record.

Responsibilities

• Process billing transactions, invoices, credits, and adjustments accurately within timelines.
• Set up and maintain customer accounts within billing systems.
• Review, verify, and audit billing information for accuracy.
• Research and resolve billing discrepancies and payment issues.
• Post payments and adjustments to customer accounts.
• Monitor billing reports and identify exceptions or potential issues.
• Assist with collections-related activities and payment tracking.
• Collaborate with internal departments to resolve billing concerns.
• Maintain accurate records and supporting documentation.
• Follow billing policies, procedures, and regulatory requirements.
• Support continuous improvement initiatives to enhance billing efficiency and accuracy.
• Perform other duties as assigned.

Skills

Excel

Word

PowerPoint

Outlook

Oracle

Education

High school diploma/GED

Tools

Excel

Word

PowerPoint

Outlook

Oracle

Job description

Cox Automotive is hiring a Billing Specialist I in the United States. This customer-facing role handles inbound inquiries by phone and email, partners with departments to support billing, and audits invoices.

Responsibilities include processing transactions, setting up accounts, and ensuring accuracy in billing data. The position requires a high school diploma or GED with 2+ years in billing, strong communication, and solid Excel/Oracle skills.