Remote Billing Specialist - Detail-Driven & Reliable

simera-talent; San Francisco (CA); Remote; USD 60,000 - 90,000; Full time

Job summary

simera-talent is seeking a Billing Specialist to manage invoices, payments, and customer account information with precision and timeliness. You will collaborate with Accounts Receivable and Finance to resolve discrepancies and improve billing processes.

The ideal candidate has strong numerical skills, attention to detail, and experience with Excel or Google Sheets, ERP or financial systems, and customer-facing communication in a remote work environment.

Qualifications

• Strong knowledge of billing, invoicing, and account management processes.
• Excellent attention to detail and accuracy.
• Strong numerical and analytical skills.
• Proficiency with Microsoft Excel or Google Sheets.
• Experience using billing, accounting, ERP, or financial management software.
• Strong reconciliation and problem-solving abilities.
• Excellent organizational and time-management skills.
• Strong customer service and communication skills.
• Ability to investigate and resolve billing discrepancies.
• Ability to manage multiple invoices, accounts, and deadlines simultaneously.
• Strong data entry and record-keeping skills.
• Ability to handle confidential financial and customer information responsibly.
• Ability to work independently and collaborate effectively with cross-functional teams.
• Reliable, organized, and proactive approach to work.
• English proficiency is required if the position involves working with English-speaking customers, vendors, or teams.

Responsibilities

• Prepare, review, and issue customer invoices accurately and on time.
• Verify billing information, pricing, quantities, discounts, taxes, and payment terms.
• Process billing adjustments, credits, refunds, and account corrections as required.
• Maintain accurate customer billing records and account information.
• Monitor outstanding invoices, payment status, and customer account balances.
• Investigate and resolve billing discrepancies and invoice-related issues.
• Respond to customer inquiries regarding invoices, charges, payments, and account balances.
• Coordinate with Accounts Receivable, Finance, Sales, and other teams to resolve billing issues.
• Reconcile billing records with accounting systems and customer accounts.
• Prepare billing reports, summaries, and aging information for management.
• Ensure invoices are processed according to company policies and established procedures.
• Maintain organized billing documentation and supporting records.
• Assist with month-end and year-end billing activities.
• Support audits and financial reviews by providing billing documentation when required.
• Identify recurring billing issues and recommend process improvements.
• Maintain confidentiality when handling customer and financial information.
• Meet billing deadlines while maintaining a high level of accuracy.

Tools

Excel

Google Sheets

ERP systems

Accounting software

Job description

simera-talent is seeking a Billing Specialist to manage invoices, payments, and customer account information with precision and timeliness. You will collaborate with Accounts Receivable and Finance to resolve discrepancies and improve billing processes.

The ideal candidate has strong numerical skills, attention to detail, and experience with Excel or Google Sheets, ERP or financial systems, and customer-facing communication in a remote work environment.