Remote Billing Reimbursement Lead

NeoGenomics Laboratories, Inc.; United States; Remote; USD 60,000 - 88,000; Full time

Job summary

NeoGenomics Laboratories, Inc. is seeking a Lead, Billing Reimbursement to operate remotely, supporting daily oversight of billing operations and staff. The role emphasizes establishing procedures, QA/QC, and timely issue resolution to maintain high-quality service.

Schedule is Monday through Friday, with typical daytime hours. The position focuses on reducing AR risk, improving productivity, and delivering accurate reporting to management.

Qualifications

• HS Diploma, Associates preferred.
• 3+ years related experience in billing, insurance or healthcare; a background in Laboratory insurance billing preferred.
• Knowledgeable about billing practices, CPT coding, reimbursement processes; commercial AR review and follow-up.
• Proficiency with Word, Excel, PowerPoint; Power Pivot is a plus.
• Able to write, speak, and listen well with different audiences.
• Able to write reports and business documentation; strong analytical thinking.

Responsibilities

• Leads, trains, coordinates and reviews the team workflow and system functions.
• Collaborates with billing management to develop and monitor productivity standards.
• Maintains a high-quality work environment to motivate team performance.
• Identifies and resolves billing issues and customer complaints promptly.
• Ensures team has training and resources to perform duties.
• Researches data and communicates findings to billing management.
• Responds to and resolves team members billing questions and issues.
• Develops QA/QC practices and provides feedback to team members.
• Monitors month-end objectives and department metrics.
• Analyzes AR trends and provides management with AR status reports.
• Provides team member performance and QA/QC metrics to management.
• Participates in special projects for process improvement.
• Suggests methods to improve departmental needs and service quality.
• Assists manager with daily operations, staffing, training, and scheduling.
• Maintains billing system worklists.

Skills

Team leadership

Billing knowledge

Analytical thinking

Communication skills

Education

High School Diploma

Associate degree preferred

Tools

MS Word

MS Excel

PowerPoint

Microsoft Power Pivot

Job description

NeoGenomics Laboratories, Inc. is seeking a Lead, Billing Reimbursement to operate remotely, supporting daily oversight of billing operations and staff. The role emphasizes establishing procedures, QA/QC, and timely issue resolution to maintain high-quality service.

Schedule is Monday through Friday, with typical daytime hours. The position focuses on reducing AR risk, improving productivity, and delivering accurate reporting to management.