Lead Billing & Reimbursement Specialist — Remote

NeoGenomics Laboratories, Inc.; Fort Myers (FL); Remote; USD 65,000 - 95,000; Full time

Job summary

NeoGenomics is seeking a Lead, Billing Reimbursement to oversee daily billing operations in a remote capacity. You will guide the team, set productivity standards, and resolve issues to ensure accurate invoicing and timely collection.

Under minimal supervision, you will analyze AR trends, prepare management reports, and participate in process-improvement projects that enhance departmental efficiency. Schedule is Mon-Fri, 8am-4:30pm, with growth opportunities.

Qualifications

• 3+ years related experience in billing, insurance or healthcare.
• Background in Laboratory insurance billing preferred.
• Knowledgeable about billing practices including CPT coding and reimbursement processes.
• Proficiency in MS Word, Excel, and PowerPoint; Microsoft Power Pivot a plus.
• Able to write, speak, and listen well with different audiences.
• Able to write reports, business correspondence and other documentation materials.
• Able to think analytically, conceptually and systemically; collect and research data.

Responsibilities

• Leads, trains, coordinates and reviews the team workflow and system functions.
• Collaborates with billing management to develop and monitor billing productivity standards.
• Assists management with creating and maintaining a high-quality work environment so team members are motivated to perform at their highest level.
• Identifies and resolves billing issues and customer complaints in a timely manner.
• Ensures team has appropriate training and other resources to perform their duties.
• Researches and compiles data necessary and communicates findings to billing management.
• Responds to and resolves team members billing questions and issues.
• Develops and monitors QA/QC practices including providing feedback to team members.
• Maintains and contributes to month-end objectives and department metrics.
• Analyzes AR for trends and resolution in addition to providing management reporting on AR status.
• Provides management with team member statistical and performance status including QA/QC, production and AR metric results.
• Works as a member/leader of special or ongoing projects that are important to process improvement.
• Responsible for suggesting methods to improve departmental needs, efficiency and service to both internal and external customers.
• Assists the manager with daily operations of the department to include the development, analysis and implementation of staffing, training, scheduling and reward/recognition.
• Responsible for maintaining assigned worklists within the billing system.
• Additional Responsibilities (may be assigned)

Skills

Billing experience

Healthcare billing

MS Office proficiency

Communication skills

Analytical thinking

Education

HS Diploma

Associate degree preferred

Tools

MS Word

Excel

PowerPoint

Power Pivot

Job description

NeoGenomics is seeking a Lead, Billing Reimbursement to oversee daily billing operations in a remote capacity. You will guide the team, set productivity standards, and resolve issues to ensure accurate invoicing and timely collection.

Under minimal supervision, you will analyze AR trends, prepare management reports, and participate in process-improvement projects that enhance departmental efficiency. Schedule is Mon-Fri, 8am-4:30pm, with growth opportunities.