Remote Billing Operations Analyst - Revenue Assurance & Analytics

Fidium; Roseville (CA); On-site; USD 75,000 - 114,000; Full time

Benefits offered by this job

401(k) matching

Medical, Rx, Dental and Vision insur.

Disability insurance

Flexible spending account

Health savings account

Life insurance

Tuition reimbursement

Paid vacation and personal days

Paid holidays

Employee Assistance Program

Annual bonus program to eligible

Job summary

Fidium Fiber is seeking an experienced Revenue Assurance Auditor to join our billing team. This exempt position focuses on auditing invoices, validating pricing from contracts and tariffs, and driving revenue recovery across segments.

You will lead monthly/quarterly audits, coordinate with cross-functional teams, and report progress while reducing billing errors and adjustments. Remote work option is available; strong analytics and SQL skills required.

Qualifications

• Bachelor's degree or equivalent work experience required.
• Minimum 7 years' experience in Revenue Assurance methods and procedures management.
• Minimum of 10 years knowledge of Billing Support Systems with emphasis on end user billing processes.
• Must have SQL and data queries skills.

Responsibilities

• Audit invoices and validate pricing from contracts and tariffs.
• Identify and resolve billing issues to recover revenue.
• 2nd-tier support for CARE billing issues and escalations; engage with strategic customers.
• Lead and perform UAT on new products and ensure auditable bill quality metrics.

Skills

SQL

Data analysis

Billing systems knowledge

Communications skills

Microsoft Office

Education

Bachelor's degree or equivalent work experience

Tools

PRISM

Kenan

SQL tooling

Job description

Fidium Fiber is seeking an experienced Revenue Assurance Auditor to join our billing team. This exempt position focuses on auditing invoices, validating pricing from contracts and tariffs, and driving revenue recovery across segments.

You will lead monthly/quarterly audits, coordinate with cross-functional teams, and report progress while reducing billing errors and adjustments. Remote work option is available; strong analytics and SQL skills required.