Remote Billing Operations Analyst | Revenue Assurance

Fidium

Gretna (VA)

On-site

USD 75,000 - 114,000

Full time

6 days ago

Be an early applicant

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

401(k) matching

Medical, Rx, Dental and Vision

Disability insurance

Flexible spending account

Health savings account

Life insurance

Tuition reimbursement

Paid vacation and personal days

Paid holidays

Employee Assistance Program

Annual bonus program

Job summary

Fidium Fiber is seeking a Revenue Assurance Specialist to audit invoices, validate pricing and drive accurate billing across all segments. You will analyze data, perform UAT on new products and work with cross‑functional teams to recover revenues and reduce errors.

The role requires strong SQL, data query skills and experience with billing systems such as PRISM and Kenan. Remote work option is available.

Qualifications

Bachelor's degree or equivalent work experience.
Minimum of 7 years' experience in Revenue Assurance methods and procedures management.
Minimum of 10 years knowledge of Billing Support Systems with emphasis on end user billing processes.
Must have SQL and data queries skills.

Responsibilities

Identify and resolve billing problems that will recover $5M in new revenues annually.
2nd Tier support for CARE billing issues and escalations.
Coordinate process and generate accurate, auditable bill quality metrics each month in all Billing System.
Lead and/or assist in the development and assessment of billing process improvements and automation opportunities.
Work with the Regulatory department to ensure compliance with regulatory requirements.